Commentary Index Here -------------------------------------------------------- Highlights -------------------------------------------------------- Financial Summary -------------------------------------------------------- Chairman’s Statement -------------------------------------------------------- Chief Executive Officer’s Operating Review -------------------------------------------------------- Chief Financial Officer’s Financial Review -------------------------------------------------------- Directors’ Report -------------------------------------------------------- Corporate Governance Report -------------------------------------------------------- Audit Committee Report -------------------------------------------------------- Employees -------------------------------------------------------- Corporate Social Responsibility Report -------------------------------------------------------- Remuneration Report -------------------------------------------------------- Board of Directors And Executives -------------------------------------------------------- Statement of Directors’ Responsibilities -------------------------------------------------------- Shareholder Information -------------------------------------------------------- Five-year Review -------------------------------------------------------- Independent Auditors’ Report -------------------------------------------------------- Contacts and Corporate Information --------------------------------------------------------

Financials Index Here -------------------------------------------------------- Annual Financial Statements •  Consolidated Profit and Loss Account   •  Consolidated Balance Sheet   •  Parent Company Balance Sheet   •  Consolidated Cash Flow Statement   •  Consolidated Statement of    Movement of Reserves and    Shareholders’ Funds   •  Company Statement of    Movement of Reserves and    Shareholders’ Funds   •  Consolidated Statement    of Total Recognised    Gains and Losses   -------------------------------------------------------- Notes to the Financial Statements --------------------------------------------------------